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Customer satisfaction is our biggest priority. We accept returns and exchanges within 15 days of receiving an order. Please make sure that the item to be returned or exchanged is unworn with original tags and packaging. We do not offer an exchange on out of stock items.

All returns and exchanges should be mailed back to:

The Jewelry Gallery

32 South Liberty Drive, Suite 12 

Stony Point, NY  10980 

Please include an exchange/return instruction message inside the package with below-mentioned details:

Once we receive your package back, please give us 1-2 weeks for us to process your return and exchange.

  • Order number and full name

  • Is it a Return or Exchange?

  • Item you want in exchange?

Let's Chat


845-499-6936 (Text Only)


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